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FREQUENTLY ASKED QUESTIONS

 

A. Your fake tummy should be kept in a warm, dry environment away from direct sunlight and either hung by the shoulder straps or placed on a stand for storage.

A. It can be hand washed in a mild detergent and dried naturally or simply wipe the surface with a moist towel or wet-wipe. We also find sticky lint rollers work well on the silicone bellies.

A. Unfortunately it's not possible to pad out the bumps as the realistic shape will become distorted and unnatural-looking. We offer the silicone bump in four different sizes to provide the full progression through pregnancy.

A. Website card payments are taken through Worldpay. We can also accept payment by Paypal, Cheque, Bank Transfer or Western Union/MoneyGram (we charge a £45 fee for this method). Please contact us for more information. Bank or Card statements will display the purchase as 'Theatreprop' or 'Theatrecostume' if payment is made via the website. Bank Account Transfers can be made to our account using one of our names (supplied on request) and the reference 'Theatrecostume' to avoid 'Moonbump' ever appearing on your statement.

A. Yes – we can offer a 10% discount for staff at schools, colleges, universities and charities, or for orders of three or more full-price Silicone Bellies purchased at the same time. To benefit from a discount, orders must be placed by contacting us first, prior to payment. Discounts exclude the shipping cost, special order bodysuits and bespoke services. Only one discount can be applied per order. We will require proof before a discount can be granted.

A. Moonbump is a UK online only business. Trading is via the internet only and we are unfortunately unable to accept customer visits to our studios.

A. We are happy to discuss your requirements in the hope that we can help. Please email us with the details of your request.

A. Unfortunately our products are for sale only due to personal hygiene and health and safety reasons.

A. Absolutely. All of our orders are confidential and the shipping label and outside of our product packaging carry no reference to Moonbump or fake bumps. The contents are described as 'Theatrical costume' on any shipping documents. Bank or Card statements will display the purchase as 'Theatreprop' or 'Theatrecostume' if payment is made via Paypal. Bank Account Transfers can be made to our account using one of our names (supplied on request) and the reference 'Theatrecostume' to avoid 'Moonbump' ever appearing on your statement.

A. Unfortunately, due to the bespoke nature of the products we make and reasons regarding personal hygiene and health and safety, we cannot accept returns, refunds or exchanges for items already purchased.

A. Due to feedback received from our clients, we have introduced a new Silicone Bump size and renamed some of the other bump sizes to reflect the stages of pregnancy more accurately. The new sizes are: 3-4 Months, 5-6 Months (previously 4-5 Months), 7-8 Months (previously 6-7 Months) and 8-9 Months. The Bumps are also now available in one width to provide a suitable fit and natural appearance for all waist sizes (previously known as 'Waist B'). Our Foam Bump is now a more realistic size and shape, and supported on a bodysuit after customers reported issues with the band option.

A. Yes - please contact us for information on the male-wearer bumps we can offer. The female-wearer bumps we currently have on our website can be used by male or transgender wearers, however we have received feedback from past clients that these can be a little tight around the top of the thighs.

Worldwide map - Moonbumps are delivered worldwide

WE SHIP WORLDWIDE

Individually Handcrafted in Britain

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We welcome your fake belly enquiries and requests - contact us now!

We ship with UPS We donate to Friends of the Earth Individually Handcrafted in Britain We only use recycled and recyclable packaging Member of the National Federation of Small Businesses - No. 51318231 Cards accepted - AMEX, MasterCard, JCB, Maestro, Visa & Paypal



General Enquiries:
info@moonbump.com
Press & Promotion: promotion@moonbump.com