Shipping

COVID-19:

We are still open for business as usual and continue to serve our customers with our high quality handmade to order products and our fast dispatch time. We have employed additional hygiene measures to ensure absolute minimal risk for our customers and for our team.

Our ongoing use of reliable, established couriers such as FedEx, TNT and UPS also means that we are in a strong position to continue serving the vast majority of our customers worldwide. These couriers are working hard to deliver shipments within their estimated transit times, though we will be in touch via our website or on an individual basis if the situation changes and deliveries to certain countries cannot be fulfilled, or if delivery times are significantly extended.

Please contact us if you have any concerns.

To place an order for delivery to any country worldwide, please add your required products to the Shopping Cart and proceed through the checkout process. The shipping cost will be automatically calculated during checkout and payment can be made using your credit or debit card through Worldpay. We can also accept payment by Cheque, Bank Transfer, PayPal or Western Union/MoneyGram (we charge a £45 fee for this method). Please contact us for more information.

Our bumps are handmade to order and take 1 - 3 working days to make. If you require your order urgently or by a certain date we are often able to prioritise. We can also quote for a faster shipping method. Please This email address is being protected from spambots. You need JavaScript enabled to view it. your enquiry.

A tracking number for your parcel can be supplied on request. Unfortunately tracking numbers are not available for Sample Packs sent by Royal Mail 1st Class or Airmail.

Customs fees and duties may be payable on imported goods to some countries. Please check with your local customs department for more information, unfortunately we cannot pay these.

The shipping label and outside of our product packaging have no reference to Moonbump or fake bumps, to ensure a discreet delivery. Contents will described as 'Theatrical costumes' on the shipping documents. We use only recycled and recyclable packaging.

Shipping costs calculated during checkout are for orders of up to 10 products only. Please email us if you would like to place an order for more than 10 products.

Orders for Moonbumps are delivered by courier only.

Unfortunately we can't accept collections by customers.

Bump Orders

Region	Shipping Time (estimated working days)		Shipping Price From
	Standard	Express	Standard	Express
United Kingdom (Mainland)	1-2 (usually Next Working Day with UPS/TNT)		£13.00
United Kingdom (N. Ireland, Highlands, Isle of Man, Isle of Wight)	1-5 (usually UPS/TNT)		£25.00
United Kingdom (Channel Islands)	2-5 (usually UPS/TNT)	1-2 (usually UPS/TNT)	£34.00	£44.00
Republic of Ireland	3-5 (usually UPS/TNT)	1-2 (usually UPS/TNT)	£20.00	£48.00
North America (USA, Canada, Mexico)	1-3 (usually UPS/TNT)		£43.00
Europe Region 1 (Austria, Azores, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Luxembourg, Madeira, Monaco, Netherlands, Portugal (Mainland), Spain (Mainland), Sweden)	2-6 (usually UPS/TNT)	1 (usually UPS/TNT)	£25.00	£47.00
Europe Region 2 (Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Liechtenstein, Lithuania, Malta, Norway, Poland, Romania, Slovakia, Slovenia, Switzerland)	2-6 (usually UPS/TNT)	1 (usually UPS/TNT)	£33.00	£50.00
Europe Region 3 (Albania, Armenia, Andorra, Azerbaijan, Belarus, Bosnia & Herzegovina, Faroe Islands, Gibraltar, Georgia, Greenland, Iceland, Kosovo, Macedonia (the Former Yugoslav Republic Of), Moldova (Republic of), Montenegro, San Marino, Serbia, Spain (Balearic Islands, Canary Islands, Ceuta & Melilla), Turkey, Ukraine)	2-6 (usually UPS/TNT)		£51.00
Australia & Oceania	3-6 (usually UPS/TNT)		£65.00
Africa	3-6 (usually UPS/TNT)		£67.00
Asia	2-5 (usually UPS/TNT)		£67.00
Central America & Antilles	4-7 (usually UPS/TNT)		£67.00
South America	3-6 (usually UPS/TNT)		£67.00

We are unable to ship orders to Korea or Russia due to complications we have experienced in the past, and we are no longer able to deliver to Iran. Apologies for any inconvenience caused.

Sample Pack Orders

Region	Postal Time (estimated working days)		Postal Price (free if dispatched with a Bump)
Region	Standard	Express	Standard	Express
United Kingdom	1 (Royal Mail 1^st Class)		Free
North America (USA, Canada, Mexico)	5-7 (Royal Mail International Standard)		**£4.00
Europe (incl. Republic of Ireland)	3-5 (Royal Mail International Standard)		**£4.00
Australia & Oceania	5-7 (Royal Mail International Tracked)	3-6 (UPS Documents)	£10.00	£33.00
Africa	5-7 (Royal Mail International Signed)	3-6 (UPS Documents)	£10.00	£30.00
Asia	5-7 (Royal Mail International Tracked)	2-5 (UPS Documents)	£10.00	£26.00
Central America & Antilles	5-7 (Royal Mail International Signed)	4-7 (UPS Documents)	£10.00	£29.00
South America	5-7 (Royal Mail International Signed)	3-6 (UPS Documents)	£10.00	£30.00